Important Shipping Update #3

I have a few updates in regards to my work progress and a number of international mail suspensions to various countries. First, Japan Post created an English translated list of all of the countries that have suspended the acceptance of international mail. If you placed an order and your country is on this list, please contact and inform me if you want a refund, or if you'd like me to hold your orders until the temporary restrictions are lifted. I apologize if I take a while to get back to you. I get a large number of emails every day. Here is the link:

https://www.post.japanpost.jp/int/information/2020/0409_01_01_en.pdf?200415

Second, I've been receiving a large number of inquiries lately about shipped orders being sent back to Japan. As many of you are aware, Japan Post temporarily suspended their SAL shipping service at the beginning of the month. It was, until recently, the main service I used to ship orders. Because of this, most of the orders that I shipped in March will be returned to me. I'll be receiving all one-hundred or so packages back tomorrow. On the bright side, Japan Post will be refunding all of the shipping, and the fact that they're already packaged will allow me ship them out again more quickly. I will be upgrading the shipping on every order to Airmail free of charge. Japan Post also recently provided me a time frame for delivery. Because of the current situation it may take a package 2-3 weeks before it leaves the country, even with Airmail and EMS. After that, the delivery time will depend on the postal services of the destination countries. I apologize for the delays and promise I will do my best to get your orders shipped as soon as possible. Again, please let me know if you'd like to cancel your orders at any time. 

Finally, my previous offer still stands. There will be no extra charges for upgraded shipping. But, if you'd like to chip in to help with the increased shipping costs, please let me know. For your contribution of $5-10, I'll provide a single use, 20% off coupon code that will be valid with any future purchase.

Stay safe, and thank you for your business and patience. 

Gus


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